Get an online support portal to manage and deflect up to 80% of your incoming service inquiries, reducing the need for costly time-consuming telephone and email support. Industry's leading web-based customer service software that features web self-service, a trouble ticket system, surveys, account management capabilities, and more. Parature provides the complete online solution you need to provide the level of support customers have come to expect in the new economy. Parature’s online software is easy-to-use and features web self-service, case management, forums, surveys, contact management, and more.
Category:   Business & Finance > Business Software > Customer Service

Nearly every business can benefit from automation of their sales and marketing teams. The right solution has to be easy to use, quickly deployable, customisable, and most of all, affordable. Whether you simply require a contact management system or full CRM solution GoldMine Business Contact Manager and GoldMine Corporate Edition can provide the right solution for you.
Category:   Business & Finance > Business Software > Customer Service

Deltek CRM and Proposals is a client relationship management solution addressing the unique requirements of professional services firms. No matter how you refer to your offerings - project, contract or services - they all encompass people and delivering services of some type to your clients. Deltek CRM and Proposals, designed specifically for professional services firms, is the one client relationship management solution that empowers your firm to acquire new business, optimize interactions with contacts, and manage client relationships
Category:   Business & Finance > Business Software > Customer Service

Flexible Web based tools for job oriented collaboration and sales force automation. Customers and sales reps can place and track orders on the web. Customers can attach documents and files. You can schedule work and track job progress with ease.
Category:   Business & Finance > Business Software > Customer Service

PURE .NET CRM application that runs in a Browser. Not a .NET Add-On. Not a Subscription. LookOut Software goes beyond CRM in meeting the needs of smaller organizations and teams. Focussed on customer-centric / business improvement based customized solutions.
Category:   Business & Finance > Business Software > Customer Service