i-Sight customer service software enables you to quickly and accurately respond to customer requests submitted through any channel. i-Sight is integrated customer service software for complaint handling, help-desks, service requests fulfillment, work order tracking, compliance monitoring and other business processes that require case management. Easily record new cases, share information across the enterprise and use workflow functions to ensure that no cases fall through the cracks. Maintain complete case histories and monitor your performance using metrics such as average time to close cases, case volumes by location or individuals, root cause analysis, and more.
Category:   Business & Finance > Business Software > Customer Service

EBsuite.com is a web based enterprise solution provider for small to mid sized businesses. Our SFA module helps users to track their Customers and Contacts, Leads and Opportunities, generate Forecasts and schedule Appointments, and more.
Category:   Business & Finance > Business Software > Customer Service

ADAPTcrm breaks the traditional CRM model of complex and expensive software by providing company-wide relationship management in the time and at the cost it would normally take to automate a single department. Our one-module approach and flexible table-driven design eliminates those hidden software and service costs
Category:   Business & Finance > Business Software > Customer Service

Manage customer support profitably throughout the customer life cycle. This powerful, affordable solution integrates time tracking, ticket tracking, CRM, project management, and more with real-time reports and automated billing. Customizable, scalable and easy to use. Outlook compatible.
Category:   Business & Finance > Business Software > Customer Service

Is your contact center leading edge? Fused Solutions delivers cost-effective, customizable web-based contact center solutions designed for in-house customer care operations. Build better customer relationships, improve service levels, and increase flexibility and performance through integrated CRM, knowledgebase and workforce management technology. Contact us today to discover the fusion of help desk technology and contact-center services
Category:   Business & Finance > Business Software > Customer Service