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SuperPro On the Go

SuperPro's On the Go is a full featured Contact Database Manager. Features information management, travel and expense reporting, and a complete communications package.

Category: Business & Finance > Business Software > Customer Service
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Airframe Help Desk Express is a 100% web-hosted, on-demand application for managing your IT and Facilities help desks - and many other functions in those departments. It's guaranteed to help your company record, respond to and resolve issues; track assets and documentation; manage warranties, maintenance and service contracts; and schedule mass moves and upgrades. Self-service for your company's employees is also available, giving them 24x7 access to a knowledgebase of troubleshooting information, and your library of authorization forms and other published documents.

Airframe Help Desk Express is the most powerful help desk application in its price range. It requires zero setup and is quick and easy to learn and use. With minutes of effort, you can configure it to suit your users' preferences and your company's processes and workflow. And you can add or remove users at any time, with no subscription term commitment. Take a guided tour or try it live on the web, today.

Category: Business & Finance > Business Software > Customer Service
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Able Web Work Order

Web Work Order helps streamline work order processing from start to finish. Staff and clients can use the web to submit orders, check information about the work, such as the expected due date/time, whether the job is complete, and other data.

Category: Business & Finance > Business Software > Customer Service
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Salesnet

Salesnet provides the only Web-based sales process management and automation tool that offers an effective way to manage the sales process, optimizing selling efforts and driving a more efficient sales cycle.

Category: Business & Finance > Business Software > Customer Service
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Customer Expressions

i-Sight customer service software enables you to quickly and accurately respond to customer requests submitted through any channel. i-Sight is integrated customer service software for complaint handling, help-desks, service requests fulfillment, work order tracking, compliance monitoring and other business processes that require case management. Easily record new cases, share information across the enterprise and use workflow functions to ensure that no cases fall through the cracks. Maintain complete case histories and monitor your performance using metrics such as average time to close cases, case volumes by location or individuals, root cause analysis, and more.

Category: Business & Finance > Business Software > Customer Service
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Absolute Busy

Web based software for contact management, marketing and sales support, project tracking and other CRM (customer relationship management) related tasks. It includes a account management, contact manager, task tracking, project tracking and a reporting module. absoluteBUSY is based on cheap and scalalable open source software (Apache, PHP, MySQL), available for all server platforms.

Category: Business & Finance > Business Software > Customer Service
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SalesLogix

SalesLogix is a fully integrated, customer relationship management suite encompassing Sales, Marketing, Support, and eCommerce components. Used by more than 4,000 customers worldwide, SalesLogix solutions are highly customizable and proven; right-sized for any situation; IT-resource friendly; affordable, offering a low total cost of ownership; intuitive and designed for maximum user acceptance; quickly deployable in LAN, web, or wireless environments; and focused on providing a rapid return on investment (ROI).

Category: Business & Finance > Business Software > Customer Service
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Parature

Get an online support portal to manage and deflect up to 80% of your incoming service inquiries, reducing the need for costly time-consuming telephone and email support. Industry's leading web-based customer service software that features web self-service, a trouble ticket system, surveys, account management capabilities, and more. Parature provides the complete online solution you need to provide the level of support customers have come to expect in the new economy. Paratureâ€™s online software is easy-to-use and features web self-service, case management, forums, surveys, contact management, and more.

Category: Business & Finance > Business Software > Customer Service
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AppWright

Flexible Web based tools for job oriented collaboration and sales force automation. Customers and sales reps can place and track orders on the web. Customers can attach documents and files. You can schedule work and track job progress with ease.

Category: Business & Finance > Business Software > Customer Service
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Wintouch eCRM

Wintouch eCRM: Web-based CRM AS/400 software with customer service & marketing/sales applications, including powerful search & flexible design with integrated e-mail, chat & terminal emulation.